Safety and emergency info

Staying safe online and in the city

Whether you're on campus, in your neighbourhood, or online, a few simple habits can help protect you and your information:

  • Avoid sharing personal or financial details on unsecured websites or with strangers
  • Use strong passwords and enable two-factor authentication where possible
  • Walk in well-lit, busy areas at night, and avoid isolated shortcuts
  • Keep your phone charged and share your location with a trusted friend if travelling late
  • Be aware of common scams targeting students, especially via text or email—when in doubt, speak to student support or report it

Reporting crime or harassment

If you experience or witness any form of harassment, discrimination, or threatening behaviour, report it to the university’s Safeguarding and Student Support Team. They offer a confidential, non-judgmental space to talk and will help you access further support if needed.

999
Emergency contacts

If you are in immediate danger or require urgent help, call 999 for police, fire, or ambulance services. This number is free and available 24/7 from any phone. For non-emergencies, call 101 to contact your local police station.

111
Medical advice

Stay as calm as possible and follow the instructions of staff, emergency services or first responders. If you’re not sure whether something is an emergency, you can call NHS 111 for medical advice and guidance on what to do next. This service is free and available 24/7.

101
Local police

For non-urgent matters, such as lost property, minor incidents, or community concerns, call 101 to speak with your local police force. You can also visit your nearest police station for advice or to make a report in person.

Emergency contacts

If you are in immediate danger or require urgent help, call 999 for police, fire, or ambulance services. This number is free and available 24/7 from any phone. For non-emergencies, call 101 to contact your local police station.

Medical advice

Stay as calm as possible and follow the instructions of staff, emergency services or first responders. If you’re not sure whether something is an emergency, you can call NHS 111 for medical advice and guidance on what to do next. This service is free and available 24/7.

Local police

For non-urgent matters, such as lost property, minor incidents, or community concerns, call 101 to speak with your local police force. You can also visit your nearest police station for advice or to make a report in person.