SAFETY AND EMERGENCY INFO
Your safety and wellbeing are a top priority. Knowing what to do in an emergency and how to stay safe day-to-day can help you feel more confident and prepared. This section outlines who to contact, how to respond, and where to get support if needed.
Emergency contacts
If you are in immediate danger or require urgent help, call 999 for police, fire, or ambulance services. This number is free and available 24/7 from any phone. For non-emergencies, call 101 to contact your local police station.
In emergency
Stay as calm as possible and follow the instructions of staff, emergency services or first responders. If you’re not sure whether something is an emergency, you can call NHS 111 for medical advice and guidance on what to do next. This service is free and available 24/7.
Local police
For non-urgent matters, such as lost property, minor incidents or community concerns—call 101 to speak with your local police force. You can also visit your nearest police station for advice or to make a report in person.
Reporting crime and harassment
If you experience or witness any form of harassment, discrimination, or threatening behaviour, report it to the university’s Safeguarding and Student Support Team. They offer a confidential, non-judgmental space to talk and will help you access further support if needed.
Staying safe online and in the city
Whether you're on campus, in your neighbourhood, or online, a few simple habits can help protect you and your information:
- Avoid sharing personal or financial details on unsecured websites or with strangers
- Use strong passwords and enable two-factor authentication where possible
- Walk in well-lit, busy areas at night, and avoid isolated shortcuts
- Keep your phone charged and share your location with a trusted friend if travelling late
- Be aware of common scams targeting students, especially via text or email. When in doubt, speak to student support or report it