Safety and emergency

Your safety and well-being are a top priority. Knowing what to do in an emergency and how to stay safe day-to-day can help you feel more confident and prepared. This section outlines who to contact, how to respond, and where to get support if needed.

999
Emergency contacts

If you are in immediate danger or require urgent help, call 999 for police, fire, or ambulance services. This number is free and available 24/7 from any phone. For non-emergencies, call 101 to contact your local police station.

111
Medical advice

Stay as calm as possible and follow the instructions of staff, emergency services or first responders. If you’re not sure whether something is an emergency, you can call NHS 111 for medical advice and guidance on what to do next. This service is free and available 24/7.

101
Local police

For non-urgent matters, such as lost property, minor incidents, or community concerns, call 101 to speak with your local police force. You can also visit your nearest police station for advice or to make a report in person.

Emergency contacts

If you are in immediate danger or require urgent help, call 999 for police, fire, or ambulance services. This number is free and available 24/7 from any phone. For non-emergencies, call 101 to contact your local police station.

Medical advice

Stay as calm as possible and follow the instructions of staff, emergency services or first responders. If you’re not sure whether something is an emergency, you can call NHS 111 for medical advice and guidance on what to do next. This service is free and available 24/7.

Local police

For non-urgent matters, such as lost property, minor incidents, or community concerns, call 101 to speak with your local police force. You can also visit your nearest police station for advice or to make a report in person.